Brooklin Barkhouse (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website, book services, or engage with us online. By using our website or services, you agree to the terms outlined below.

1. Information We Collect

We collect the following personal information when you book a service, complete a questionnaire, or contact us through our website:

Name Email address Phone number Details about your dog(s) Payment information (processed securely via third-party services) Booking preferences and service history

We also collect certain non-personal data through cookies and tracking tools, including:

Browser type and version Pages visited and time spent on the site Device and IP address Referring website

2. How We Use Your Information

We may use your information to: Provide and manage services you book with us Respond to your inquiries Send booking confirmations and reminders Process payments securely through third-party providers Improve our website and user experience Send occasional marketing emails or promotions related to Brooklin Barkhouse (with your consent)

You can opt out of marketing emails at any time by clicking “unsubscribe” at the bottom of any email or contacting us directly.

3. Third-Party Services

We may share your data with trusted third parties who help us operate our business, including:

Payment Processors (e.g., Stripe, Square, PayPal) Booking and Scheduling Tools Email Marketing Platforms Analytics Tools (e.g., Google Analytics, Facebook Pixel)

We only share the minimum information necessary, and these providers are required to protect your data in accordance with applicable privacy laws.

4. Cookies and Tracking

Our website uses cookies and similar technologies to:

Remember user preferences Track website traffic and usage patterns Support advertising and remarketing campaigns

You can manage cookie preferences in your browser settings.

5. Your Rights & Choices

As a Canadian resident, you have the right to:

Request access to or correction of your personal information Withdraw consent for marketing communications Request deletion of your personal data (unless we’re legally required to retain it)

To exercise any of these rights, please contact us at [insert email address].

6. Data Security

We take reasonable precautions to protect your information from loss, misuse, unauthorized access, or disclosure. Payment details are encrypted and handled through secure third-party providers—we never store your full payment information.

7. Children’s Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children.

8. Policy Updates

We may update this Privacy Policy from time to time. All updates will be posted here with the revised effective date. Continued use of our website and services indicates your agreement with any changes.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact:

Brooklin Barkhouse Email: [email protected]  Location: Brooklin, Ontario, Canada