Frequently Asked Questions

We know dog parents have tons of questions about your fur-babies

What services do you offer?

We offer everything from energizing walks and social playdates to private off-leash yard time, puppy check-ins, half-day/full-day play, and cozy overnight stays. Each service is designed to keep pups active, happy, and safe—like a daycation tailored just for them!

OUR SERVICES

Can I bring my dog for off‑leash fun in a fenced backyard? ⤵

Absolutely! Our private backyard sessions allow your pup to run freely, chase balls, or even splash in the pool. You can join in too—or bring a furry friend along! It's all about supervised, safe splashy fun.tive, happy, and safe—like a daycation tailored just for them!

What’s included in a half‑day or full‑day play session. ⤵

Half‑Day (3 hours): Active play, pool time, social interaction, and rest breaks.

Full‑Day (7 hours): Even more energy-burning opportunities, exploring, toys, backyard freedom, naps, and loving supervision.

How does the puppy check-in work? ⤵

Our 20‑minute puppy check-in includes play, outside potty breaks, cleanup of any puppy messes, and—bonus—delivery of any Amazon packages waiting at your door!

Tell me about your overnight stays. ⤵

Checking in? Lucky pup! At the Brooklin Barkhouse “Paw” & Resort, your dog is treated like a VIP—Very Important Pup. Think of it as a luxury staycation filled with off-leash zoomies, poolside lounging, toy-filled play sessions, and all the belly rubs their heart desires. Whether your dog is here for a laid-back day of sunbathing or a fun-packed adventure, every moment is tailored to their vibe.

Just a heads-up: this isn’t a grooming spa—we’re all about play, comfort, and personalized care, not shampoos and haircuts. It’s the perfect mix of pampering and play, designed to leave your pup relaxed, happy, and dreaming of their next visit!

Do you offer something for new clients? ⤵

Yes! We begin every relationship with:
A fun questionnaire about your dog.
A 15-minute "Talk Before We Walk" virtual call to get to know you both.
Easy online scheduling for all our services.
Paw Points - loyalty Incentives
Welcome to the Pack Gift Bag

Can I mix and match services? ⤵

Of course! Many clients love combining a weekday walk with weekend playdates or drop-off sessions. We’re flexible—just let us know what your schedule and your pup need, and we’ll build it!

How do you ensure safety? ⤵

All our team members are trained in pet first aid and our sites are fully inspected. We match dogs by personality and energy levels, and every session is supervised to guarantee a secure, positive experience.

How do I book a service? ⤵

You can book directly through our website using our easy online scheduler. After completing the short questionnaire and meet-and-greet, you'll have access to our full booking calendar to choose the services that suit you best.

Can my dog use the pool during backyard sessions? ⤵

While the human pool is off-limits to our furry guests, don’t worry—your pup can still make a splash! If they’re comfortable around water, they’re welcome to enjoy our dog-friendly pool during off-leash backyard sessions. It’s the perfect way to chill out after some zoomie-filled fun! 🐕💦

Are walks private or with a group? ⤵

Our walks are one-on-one, giving your pup personalized attention and a calm experience. Group walks may be available upon request if dogs are well-matched.

Do you accommodate dogs with special needs or medications? ⤵

Absolutely. Just let us know during your intake and virtual consultation. We’re happy to accommodate special routines, medication schedules, or extra gentle care.

Will I get updates or photos? ⤵

Yes! We love capturing your dog’s best moments. Expect occasional photo updates during walks or playdates so you can see the tail-wagging fun for yourself.

What if the weather is bad? ⤵

We walk in most weather—rain, shine, or snow—but safety always comes first. In extreme weather, we’ll offer shorter walks or indoor enrichment play to keep your pup active and happy.

Do you offer services for multiple dogs in the same household? ⤵

Yes! We’re happy to accommodate multiple pups from the same family. Discounts or package pricing may apply—just ask during your consultation.